The Dean Galway ★★★★

Bra beliggenhet.

Svømmebassenget var stengt.

Gode senger og bra bad.

Oppgraderte til superior til en høyere pris. Jeg fikk ikke rommet jeg bestilte og betalte for. Personalet var arrogant da jeg påpekte dette. Slik jeg ser det er det ingen vits i å oppgradere. Du vil ikke få det du betaler ekstra for uansett.

Huoneen siivous oli tehty hieman huolimattomasti. Hiuksia lattialla ja lattiaviemärinkansi oli jäänyt auki. Mutta muuten aivan täydellinen.

The outdoor pool and power gym also room was lovely and very stylish

Just was no car park

Lovely decor

NA

Location, facilities, price

Decor was lovely, facilities were excellent

Very little

Really nice, stylish hotel, very comfortable room that is well equipped and well appointed. The restaurant is great and it's in a good location. Staff were very friendly and helpful.

Room service advertised on website, but not available

the decor of the hotel was lovely and it has a really nice atmosphere. The location was great too. The pool was lovely, really relaxing and the girl who was working in the gym this morning, 1st Jan was really friendly and helpful.

Our check-in time was 3pm, we arrived around 1:30pm and were told one of our rooms (of two) was ready so we dropped our luggage up to that room and went for lunch downstairs. We went to check in to the second room at 3:10pm and were told the second room wasn’t ready yet but would be ready shortly. I asked the girl on reception to please call me when it was ready as we had a reservation we didn’t want to be late for and she said she would ask housekeeping to prioritise the room and would call me when it was ready. At 3:50pm we hadn’t heard from reception about the room so we called from the room phone, and the man who answered said it would be ready soon and they’d let us know. Around 4:15pm two of us went down to reception and asked if something could be sorted as we needed to check in and were told the hotel was very busy with no apology. The staff didn’t seem to fully understand the booking system on their computer and were talking about rooms that were available and weren’t available in front of us, it didn’t put much confidence in us that they had a second room for us, despite paying for the two rooms and the security deposits on each in advance. The man on the desk handed us a key and said we’ll be happy with this and asked had we already paid the deposit for the room, which seemed strange to ask when surely he was able to see that on the screen that we paid it when we checked in at 1:30pm? They were quick to check that we had paid everything but weren’t quick to offer an apology or an explanation, it was almost as though it was our fault the hotel was busy. The room we received was an upgraded room but honestly we would have just preferred a room on time as we had a reservation in the evening and didn’t really get to enjoy the upgraded room anyway.

Beautiful modern hotel, with good food. Good location.

Didn't like reception girl on arrival or a lady manager that was in the bistro bar that night.

La décoration, le design, les œuvres accrochées, la vue depuis la salle de petit-déjeuner, la piscine extérieure, la signature olfactive du lieu, le confort du lit

Le côté « toute option est payante », jusqu’au petit déjeuner très cher… pas très généreux pour des chambres de ce prix là. Le parking public un peu loin de l’hôtel. Le bruit dans les couloirs le soir et le matin

La décoration

Pas de parking

La literie était d'excellente qualité, le lit très grand et la salle d'eau particulièrement qualitative.

L'absence d'offre concernant le petit déjeuner

l emplacement, la décoration, le design

rien